Terms of service

By using our website and placing an order, you agree to the following terms and conditions.

Products:
We aim to display our products as accurately as possible. Slight color differences may occur due to screen settings and lighting.

 

Orders:
All orders are subject to confirmation and availability. We reserve the right to cancel or refuse any order at our discretion.

Payments:
Payments must be completed before order processing. Cash on Delivery (COD) is available within Pakistan.

 

Shipping:
Orders are processed within 1–2 business days. Delivery usually takes 3–6 business days across Pakistan.

 

Returns & Exchanges:
For hygiene and safety reasons, used products cannot be returned or exchanged. If you receive a damaged or incorrect item, please contact us within 24 hours of delivery.

Intellectual Property:
All images, designs, logos, and content on this website belong to Nova by Ayra and may not be copied or reused without permission.

Privacy:
Customer information is kept secure and is only used for order processing and customer support.

Contact:
For any questions or support, please contact us through our email or Instagram page.