Terms & Conditions

By using our website and placing an order, you agree to the following Terms & Conditions.

Products

We strive to display our products as accurately as possible. However, slight color variations may occur due to lighting conditions and screen settings.

Orders

All orders are subject to confirmation and product availability. We reserve the right to cancel or refuse any order at our discretion.

Payments

Payment must be completed before your order is processed. Cash on Delivery (COD) is available for orders within Pakistan.

Shipping

Orders are processed within 1–2 business days. Nationwide delivery across Pakistan typically takes 5–7 business days.

Returns & Exchanges

Due to hygiene and product safety reasons, used or opened products cannot be returned or exchanged. If you receive a damaged, incorrect, or missing item, please contact us within 24 hours of receiving your order with clear photos or videos for review.

Intellectual Property

All images, designs, logos, graphics, product photos, and content on this website are the property of Nova by Ayra and may not be copied, reproduced, distributed, or used without prior written permission.

Privacy

Your personal information is kept secure and is used only for order processing, customer support, and improving your shopping experience. We do not sell or share your personal information with third parties except as required to fulfill your order or by law.

Contact Us

If you have any questions or need assistance, please contact us through:

Email: novabyayra@gmail.com
Instagram: @novabyayra